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TPTB is an online store based in Melbourne, Australia.
Absolutely. Our candles are made to be lit and enjoyed, or kept on display for decorative purposes. It’s up to you.
The burn time of our candles varies between each candle. On the product page of your desired candle, please refer to the burn time listed when making your selection.
Currently the only scented candle brand that we stock is Amoln. The rest are unscented as their beauty resides in their form.
Never leave a burning candle unattended.
Do not burn your candle on or near anything prone to catching alight. Ensure to position your candle in a clear area, flammable-free zone. We also recommend using a heatproof tray while burning our candles. Always keep candles out of reach from children and pets.
The question on everyone’s lips.
Make no mistake: burning candles is an art form.
For free-standing candles, things are a little more simple:
Light that wick and go. We recommend using a heat proof tray and burning the candle for no longer than 4 hours at a time.
For candles crafted in a vessel, like Amoln, follow the following steps:
During the first burn, let the entire top layer of wax liquify before blowing out the flame to avoid the candle tunnelling for future burns.
If your wick has mushroomed and is producing smoke or high flame, the candle wick is too long. Trim mindfully with a wick trimmer and ensure it’s no longer than 3mm before each burn.
We advise that you do not burn your candle for more than 4 hours at a time.
After blowing your candle out, gently re-center and straighten the wick.
Be careful not to burn the candle right to the bottom, leave at least 5mm of wax to be safe.
Once the wax has cooled after its last burn you can place the candle in the freezer. This will make the wax easy to remove, then you can repurpose the vessel.
Returns & Exchanges
Yes we offer returns and exchanges to all of our customers in line with our return policy that is outlined below and applicable to all items purchased from the TPTB online store.
Full priced items can be returned for a refund or store credit. All items marked for final sale are not eligible for returns or refunds unless deemed faulty. Please choose your products carefully to avoid disappointment.
On receipt of your purchase, you have 14 days in which to lodge a request for a return/exchange via email to us at firstname.lastname@example.org. Upon confirmation from TPTB, you have 7 business days in which to return the item to us.
In order for a return to be successful, all items must be returned in the same condition that they were received in and in their original packaging within 7 days after lodging the return. Please ensure the original packaging is undamaged, as this is considered part of the product.
Exchanges are subject to availability. The shipping costs for the return and re-delivery of an exchange are the responsibility of the customer.
Please reach out to us at email@example.com with any further questions you may have.